Delivery details & FAQs


Collection

Collection is from our shop in Worthing (31 Rowlands Road). We are open as follows:

  • Thursday (1000-1600)
  • Friday (1000-1600)
  • Saturday (1000-1600)


Delivery and postage

Deliveries are posted out on Thursdays using Royal Mail's Tracked 48 service, meaning you should get your brownies in time for the weekend. We will send you a confirmation email and tracking number so you can follow their progress. We are unable to guarantee this service, and delays do sadly happen.

Orders need to be placed by midday on Wednesday for delivery that week.

We currently only offer small boxes for delivery as these are designed to fit through a standard sized letterbox.


How long will my brownies last for?

Keep your brownies in an airtight container and they will be at their best for at least a week, we bake every day so your brownies will be as fresh as possible. They can also be frozen and can be kept for up to three months this way.


What allergens and ingredients are in the brownies?

Full allergen and ingredient information is provided on the inside of your gift box, and is also available here.


Can I add a gift note?

Yes, when making your purchase you will be given the option to add a gift message.


Can you cater large events?

Definitely, we can provide brownies and blondies for celebrations, corporate events and more. Contact us Contact us for more info.


Our privacy policy

Financial details entered during the payment process will not be stored or retained by Baked: cake with a cause CIC.

For UK delivery we receive your name and address, email address and phone number (if you enter these details). If you want this data deleted please contact us and this will be done.

We never ever pass information on to third parties.


Cancellations

If you need to cancel or amend your order, please get in touch asap.


Unhappy with your order?

In the unlikely event that you're unhappy with your order, please do get in touch.